Frequently Asked Question -Wiltshire Academy


Q1: How do I know my level?

A1: We have designed a free level test to focus on your English-speaking skills and will help in finding out the most appropriate level. You can take the test by clicking on 'Check your Level'.

Q2: How do the classes work?

A2: Once you have determined your level, you can enrol into the class from the 'Join us' page. Please choose the course which is also called Level and preferred time and day from the drop down menu. 

Q3: What is the difference between different courses?

A3: A course also known as Level is equivalent of a CEFR level and denotes increrasing complexity and advancement as you move up. The details of each course can be seen by clicking on each course.

Q4: How do I choose my schedule and what if the schedule does not suit me?

A4: Class schedules can be seen in the drop down menu under Join us page. When you join the course, you will be able to choose between the available slots. If the available slot does not suit you, please reach out to us and we will consider how best to accomodate your preferences.

Q5: I have joined the course, when will my class start?

A5: Our classes start on a rolling basis and they begin as soon as the desired cohort of students is formed. On an average it takes two weeks from the time you join to the start of the class. However, in certain circumstances, it may take longer to start the class and in all such cases candidates will be kept informed.

Q6: Tell us about the teachers?

A6: Wiltshire Academy is proud to bring exceptional teachers to make learning English speaking easy. We carefully select our teachers to make sure they have a neutral accent and pleasant personality.

Q7: What are the system / internet requirement for the online classes?

The following is strongly recommended to maximize your experience as a student:

  • Minimum of 3 megabytes per second download speed broadband internet connection.
  • Desktop / laptop / tablet with 5 Megapixel web camera. While it is possible to access the online class on a mobile, the user experience is not considered satisfactory and is not encouraged.
  • A good quality headset to clearly hear and speak.

Q8: How are the courses delivered?

A8: Once you join, you can start accessing the candidate’s area using the login tab. You would have already created a login id and password as part of the joining process. You can then access your profile and link to join the live classes. This area will also host any self study material provided.

Q9: Do you provide a certficate?

A8: Yes. Once you successfully complete a course with at least 90% attendance and pass your tests, you will be awarded the prestigious Wiltshire Academy certificate.